By your side every step of the way
We understand the complexity and importance of choosing a treatment and are here to help with each step.
When you contact SareptAssist, you will be connected to a dedicated team member with deep experience in Duchenne, the ELEVIDYS treatment process, insurance networks, and the common challenges many Duchenne parents face. Your Case Manager will be your go-to person each time you have a question or need support, working closely with you before, during, and after treatment.
While a doctor is always the first resource for discussing medical care, the SareptAssist team can help you:
Working with SareptAssist was extremely helpful. To have someone facilitate what our next steps could be, what to expect from insurance, what we needed to do to prepare for the infusion — it was so great to have that support and not feel like we were floundering around wondering what to do next. We could call him any time. He was on top of everything.
Mom of a child treated with ELEVIDYS
Here’s what to expect:
Enrollment in SareptAssist
With your consent, your doctor will complete an enrollment form authorizing SareptAssist to connect with you.
Welcome call
Your dedicated Case Manager will reach out to welcome you and explain how they can help.
Questions answered
Throughout the process, he or she will outline what to expect and help answer your questions, including sharing useful resources.
Benefits investigation
Your Case Manager will explain your insurance benefits, the options available to you, and next steps. Depending on the type of insurance you have and other relevant circumstances, he or she can also provide information on potential financial assistance options.
Treatment location options
We can help you find treatment center options near you and facilitate the necessary appointments.
Ongoing support
We’ll be with you for every step — your Case Manager is just a call, text, or email away.
Call us at 1-888-SAREPTA (1-888-727-3782).
Case Managers are available Monday through Friday, 8:30am – 6:30pm ET.
Spanish-speaking Case Managers and interpreters for other languages are available.
SareptAssist is a resource available only to those who have been prescribed ELEVIDYS. SareptAssist is only available in the US.
Next up: Find a treatment center
Now that you’ve looked at the support that is available to you, find the closest treatment center to explore next steps.